These Terms & Conditions apply to all purchases made through the website of Ethan & Claire Toronto. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions, as well as our Return Policy, Shipping Policy, Payment Policy, Privacy Policy, and Cookie Policy.

If you have any questions regarding these Terms & Conditions, please contact us at info@ethanclairetoronto.com.

1. Acceptance of These Terms

By accessing our website and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

These Terms govern the relationship between Ethan & Claire Toronto and all customers purchasing products through our online store.

If you do not agree with these Terms, please refrain from using our website or placing an order.

2. Product Information

We make every reasonable effort to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate and up to date.

However, please note that:

• Product colors may vary slightly depending on your screen, monitor settings, or mobile device.
• Measurements may differ slightly due to manual production or manufacturing tolerances.
• Product packaging may occasionally differ from the images shown.
• Minor typographical, pricing, or technical errors may occur despite our best efforts.

Ethan & Claire Toronto reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Such corrections do not automatically entitle customers to compensation or cancellation where permitted by applicable law.

3. Orders and Payment

Orders are only processed once full payment has been successfully received.

We reserve the right to refuse, cancel, or limit orders where we reasonably suspect:

• Fraudulent activity;
• Unauthorized payment methods;
• Pricing or technical errors;
• Abuse of promotions or discounts;
• Violation of these Terms & Conditions.

Available payment methods may vary depending on your country or region.

Customers are responsible for selecting a payment method that is available in their location.

All payments are processed securely through trusted third-party payment providers. Ethan & Claire Toronto does not store complete payment card information on its own servers.

4. Order Processing & Delivery

We strive to process every order as efficiently as possible.

Typical delivery schedule:

• Order Processing (Dispatch): 1–3 business days
• Shipping Time: 1–7 business days after dispatch, depending on the destination

Many of our products are shipped directly from our trusted international fulfillment partners.

Please note:

• Delivery estimates are approximate and not guaranteed.
• Delays caused by customs inspections, severe weather, public holidays, transportation disruptions, or courier services are outside our control.
• Such delays do not automatically entitle customers to cancel an order or receive compensation where prohibited by applicable law.
• International shipments may occasionally be subject to customs inspections or import procedures depending on local regulations.

5. Returns, Refunds & Order Cancellations

Our complete Return Policy forms an integral part of these Terms & Conditions.

By placing an order, you acknowledge that:

• Returns are subject to the conditions outlined in our Return Policy.
• Orders generally cannot be cancelled once processing has begun.
• Customers should contact our support team before initiating any payment dispute or chargeback.
• Refunds are processed in accordance with our Return Policy after the applicable conditions have been met.

For assistance, please contact:

Email: info@ethanclairetoronto.com

6. Limitation of Liability

To the maximum extent permitted by applicable law, Ethan & Claire Toronto shall not be liable for:

• Delivery delays caused by shipping carriers, customs authorities, or events beyond our reasonable control;
• Incorrect shipping information provided by the customer;
• Lost or stolen packages where the tracking information confirms successful delivery to the address supplied by the customer;
• Indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability for any claim relating to a purchased product shall never exceed the purchase price actually paid for that product, unless mandatory consumer protection laws provide otherwise.

Customers are responsible for carefully verifying all shipping information before completing their purchase.

7. Intellectual Property

All content available on the Ethan & Claire Toronto website, including but not limited to:

• Text;
• Product descriptions;
• Images;
• Logos;
• Graphics;
• Branding;
• Website design;
• Layout;
• Icons;
• Videos;
• Source content;

is the exclusive property of Ethan & Claire Toronto or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written permission.

Unauthorized use may result in legal action.

8. Customer Complaints

We value customer satisfaction and take all complaints seriously.

If you have a complaint regarding an order or one of our products, please contact us at:

Email: info@ethanclairetoronto.com

To help us resolve your issue efficiently, please include:

• Your order number;
• A clear description of the issue;
• Supporting photographs where applicable.

We aim to respond to all customer inquiries and complaints within 5 business days.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws governing the operation of Ethan & Claire Toronto, without prejudice to any mandatory consumer protection rights that apply in your country of residence.

Any disputes arising out of or relating to these Terms shall be submitted to the competent courts where required by applicable law.

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

10. Changes to These Terms

Ethan & Claire Toronto reserves the right to modify or update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on our website unless otherwise required by law.

Customers are encouraged to review these Terms periodically before making a purchase.

Continued use of our website following any updates constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Ethan & Claire Toronto

Email: info@ethanclairetoronto.com

We are committed to providing professional customer service and ensuring a transparent shopping experience for all our customers.